What Gets in the Way of Culturally Safe
and Inclusive Care?
Wednesday 23 September, 2026
2:00pm · 90 mins
Live Q&A featuring: Mish Kumar-Jonson, Erin Joyce, Dr Averil Cook
Unlock the stream from 1:15 pm AEST
Enter the email address you registered with below to unlock the stream.
Having trouble? Chat with us via Tech Support at the bottom of your screen.
The webinar will begin at 2:00pm AEST
Q&A and Polls
Join the conversation
Q&A and Polls
Use Slido to submit questions for the panellists and respond to live polls. Select Q&A or Polls, or scan the QR code to join on your phone.
Only questions submitted through Slido Q&A will be considered by the panellists.
Session chat
Unlock the stream above to access the session chat.
Feedback survey
We invite you to share your feedback with us following the webinar.
Resources
Arthur Kleinman's work on Explanatory Models
Kleinman, A. (1980). Patients and healers in the context of culture: An exploration of the borderland between anthropology, medicine, and psychiatry. University of California Press.
A seminal paper introducing the concept of cultural humility as a lifelong process of self-reflection, addressing power imbalances, and fostering respectful partnerships with individuals and communities.
Tervalon, M., & Murray-García, J. (1998). Cultural humility versus cultural competence: A critical distinction in defining physician training outcomes in multicultural education. Journal of Health Care for the Poor and Underserved, 9(2), 117-125.
Psychology Board AHPRA Fact sheet: Professional competencies for psychologists
Mark Yettica-Paulson's Intercultural Framework
https://www.supernativeunlimited.com/inter-cultural-framework/
Further resources from Dr Averil Cook can be found on her website: Bodhi & Psychology
Webinars
Neurodecolonization And Mindfulness With Dr. Michael Yellow Bird
Colonization, Decolonization, and the Medicine Wheel - Dr. Michael Yellow Bird
An exercise for teams to help set healthy boundaries
Zone of Fabulousness - Vicky Reynolds
Documentary Series The Eternal Song - SAND
Books
Decolonizing Trauma Work - Linklater
My Grandmother’s Hands - Resma Manakem
Decolonising Therapy - Dr. Jennifer Mullan
Podcasts
Decolonising your practice: Small steps toward anti-oppressive therapy
UnBiased Episode 62 with Mish Kumar-Jonson
How to challenge bias in mental health practice - MHPN
Learning Outcomes
-
Explain how bias can develop and influence assessment, decision-making, risk management and care pathways.
-
Outline the multiple levels at which bias can occur within multidisciplinary mental health care.
-
Apply strategies for responding to bias and adapting care to client context, culture, identity, and lived experience.
Meet Our Panellists
CEO of The Iceberg Foundation, Accredited Mental Health Social Worker
Senior LGBTQIA+ Program Officer – Foundation House, Peer Work
Clinical Psychologist, Board‑Approved Supervisor and Director of Bodhi & Psychology
General Practitioner
Senior Lead, Cultural Safety, Equity & Access, Alfred Mental & Addiction Health, Social Work